These support guides will help you handle and care for the RONDO 2 Audio Processor.
Link Monitoring Function
Audio processor and implant are successfully connected (applicable to SYNCHRONY, CONCERTO, SONATA and PULSAR implants).
Audio processor is working correctly (applicable to C40+ and C40 implants).
No Light Signal
Your audio processor is not working.
Fully charge audio processor. If that does not solve the problem, contact your CI center for assistance.
The indicator light has been deactivated by your audiologist.
Contact your audiologist.
Audio processor is not connected to the implant.
Position audio processor correctly over the implant. Make sure to use the correct magnet.
Audio processor is positioned over the incorrect implant.
Position audio processor over the correct implant.
Audio processor has powered off while connected to the Mini Battery Pack. Solution
Switch Mini Battery Pack off and on. Reposition over the implant.
Note: This applies only when using the Mini Battery Pack to power the audio processor.
The content on this website is for general informational purposes only and should not be taken as medical advice. Please contact your doctor or hearing specialist to learn what type of hearing solution is suitable for your specific needs. Not all products,
features, or indications shown are approved in all countries. This "International - English" website is for visitors for which no country-specific website exists. Please visit the website for your specific country if available here. Please be aware that we do not take any responsibility for accessing information which may not comply with any legal process, regulation, registration, or
usage in the country of your origin.
Unavailable in Current Language
This page is currently unavailable for your chosen language or country. If you would like to view this page anyway, simply select the button below and we will take you to this content in another language.