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Audiokey 2

AudioKey 2

Make the most of your hearing experience with the AudioKey 2 app! Control your audio processor settings, check on your child’s hearing, view detailed stats and even locate your lost audio processor—all without carrying a remote control!

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AudioKey 2 - Personalized, Convenient Hearing

AudioKey 2 - Personalized, Convenient Hearing

Convenient and Personalized

The AudioKey 2 app can be used to adjust the volume, switch between programs and customize program names for your RONDO 3 or SONNET series audio processor. You can even put listening settings in the order you prefer and hide those you don’t use. Hear your own way with your own Android or iPhone!*

AudioKey 2 - Locate Your Lost Processor

Find your Processor

Locate Your Lost Processor

Ever lose your audio processor? AudioKey 2 can help you find your RONDO 3 or SONNET series audio processor again! Just click on “Find My Processor” to see where you last used AudioKey 2 with your audio processor. Retracing your steps—or your child’s—to relocate your audio processor is easy with AudioKey 2!

Locate Your Lost Processor
AudioKey 2 - Enjoy Peace of Mind

Enjoy Peace of Mind

Enjoy Peace of Mind

You can easily keep track of your child or loved one’s hearing with AudioKey 2’s “Guardian Role” feature. It allows you to adjust their RONDO 3 or SONNET series audio processor settings and view their hearing statistics from your smartphone. You’ll have peace of mind knowing you can care for them and help them hear their best with AudioKey 2!

Enjoy Peace of Mind
AudioKey 2 - Extended Statistics for Optimization

Extended Statistics

Extended Statistics

Which program do you use most often? Is more time spent in speech or speech in noise? How much time is your audio processor disconnected from your implant? AudioKey 2’s “My Stats” function gives RONDO 3 and SONNET 2 users answers to these questions and more. Extended info on wearing time, program and connectivity usage as well as different sound environments can help you and your audiologist optimize your audio processor fitting for the future.

Extended Statistics for Optimization
AudioKey 2 - We Value Your Feedback

We Value Your Feedback

AudioKey 2 was designed with feedback from you—our users. Now telling us what you like as well as what you’d like us to improve just got even easier thanks to AudioKey 2. With the new "Send Feedback" function, you can send your feedback directly to us so we can design even better products for you in the future.

AudioKey 2 - We Value Your Feedback
AudioKey 2 - Compatibility

AudioKey 2 Compatibility

Does my audio processor support a direct connection with AudioKey 2? Check out the table below. Note that while AudioKey 2 connects directly to SONNET 2 and RONDO 3, users of SONNET audio processors can enjoy the benefits of AudioKey 2 when their smartphone and audio processor are connected via AudioLink.

Compatible with AudioKey 2


SONNET 2

SONNET 2 EAS

RONDO 3

Compatible with AudioKey 2 via AudioLink


SONNET

SONNET EAS

 

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Technical Data

AudioKey 2

Installation
To install the app, you need:

  • a smartphone with one of the following mobile operating systems
    • Android: Android 5.0, Android 6.0, Android 7.0, Android 8.0, Android 9.0 or Android 10.0
    • iOS: iOS 11.0, iOS 12.0 or iOS 13.0
  • a minimum of 150 MB free storage space
  • an Internet Connection

 

Usage
To use the app, you need:

  • a smartphone with AudioKey 2 installed
  • Bluetooth activated on your smartphone
  • an active myMED-EL account

 

Internet Connectivity
The app needs an internet connection for:

  • download and installation
  • user registration and login
  • scanning for audio processors
  • usage of the "Find My Processor" functionality
  • usage of the "Guardian Role" functionality
  • user profile change
  • usage of the "Send Feedback" functionality

AudioKey 2 can use Wi-Fi or mobile (cellular) data connections. Follow the standard instructions of the device manufacturer to set up internet connectivity on your smartphone.


* AudioKey 2 is compatible with Apple and Android devices. For a detailed list of compatible devices, see below.

Devices Directly Compatible with AudioKey 2

iOS

iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5

Android

Google Pixel 3, Google Pixel 3a XL, Google Pixel 3a, Google Pixel 2, Samsung Galaxy S10, Samsung Galaxy S10e, Samsung Galaxy S9, Samsung Galaxy S8, Samsung Galaxy S7, Samsung Galaxy A10, Samsung Galaxy A5, Samsung Galaxy J7 Duo, Samsung Galaxy J5, Huawei P30 lite, Huawei Y6 2019, Xiaomi Redmi 8


In addition, AudioKey and AudioKey 2 can be used on smartphones without Bluetooth version 4.2 or higher when the audio processor is connected via AudioLink.