MED-EL receives global ISO/IEC 27001:2022 certification for information security, cybersecurity, and privacy protection

Feb 26, 2024

February 24, 2024 – (Innsbruck, Austria): As the healthcare industry embraces digital innovation, safeguarding sensitive data through cybersecurity concepts and security measures has become paramount. MED-EL, a global leader in implantable hearing solutions, is the first hearing implant company to be internationally recognized for its commitment to creating secure medical device software and protecting the data of people around the world as it receives the coveted ISO/IEC 27001:2022 certification.

  • ISO/IEC 27001:2022 certification recognizes MED-EL’s commitment to information security
  • MED-EL is the first hearing implant manufacturer to achieve this certification according to the latest standard
  • Security-by-design philosophy vital to safeguard consumer data
  • Cybersecurity, information security, and privacy protection core to MED-EL’s operations

ISO/IEC 27001 is the best-known standard for Information Security Management Systems (ISMS). The ISO/IEC 27001:2022 certification was granted to MED-EL in January 2024 after an in-depth audit of the company’s ISMS. The extensive measures undertaken by the company to securely protect, process and store data was acknowledged across key themes including cybersecurity, information security, and privacy protection.

The certification considered numerous fields within MED-EL including MED-EL’s Remote Care System and associated non-medical cloud services, which are used by people with hearing implants, parents / caregivers, and professionals in hospitals around the globe.

“By adopting a proactive approach to assessing risk, threat intelligence, and consistently investing in secure infrastructures and training we have been able to create a robust management system that ensures the protection of sensitive data, privacy, and confidentiality. Our integrated management system also spans not just information security, cybersecurity, and privacy protection, but also quality management and environmental sustainability, which enables us to be agile and embed security-by-design across our operations. We are thrilled to receive the ISO/IEC 27001:2022 certification as an external validation of our continuous commitment to be a reliable and trusted partner.” Dr Ingeborg Hochmair, Co-Founder and CEO of MED-EL.


About ISO/IEC 27001

ISO/IEC 27001 is the world's best-known standard for information security management systems (ISMS). It defines requirements an ISMS must meet. The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system.

Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

About MED-EL 

MED-EL Medical Electronics, a leader in implantable hearing solutions, is driven by a mission to overcome hearing loss as a barrier to communication and quality of life. The Austrian-based, privately owned business was co-founded by industry pioneers Ingeborg and Erwin Hochmair, whose ground-breaking research led to the development of the world’s first micro-electronic multi-channel cochlear implant (CI), which was successfully implanted in 1977 and was the basis for what is known as the modern CI today. This laid the foundation for the successful growth of the company in 1990, when they hired their first employees. To date, MED-EL has more than 2,700 employees from around 80 nations and 30 locations worldwide.

The company offers the widest range of implantable and non-implantable solutions to treat all types of hearing loss, enabling people in 136 countries enjoy the gift of hearing with the help of a MED-EL device. MED-EL’s hearing solutions include cochlear and middle ear implant systems, a combined electric acoustic stimulation hearing implant system, auditory brainstem implants as well as surgical and non-surgical bone conduction devices.   


Doz. DI Dr DDr med. h.c. Ingeborg Hochmair

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