Troubleshooting

Having problems with your audio processor? Take a look at the "Light Patterns" and the "Testing the Microphones" pages in our Handling & Basics section. Still need help? We're here to help! Call us at 1-888-633-3524 or email us at customerservice.us@medel.com.

Refer to your user manual for more information.

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We’re the world’s leading hearing implant company, on a mission to help people with hearing loss experience the joy of sound.

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The content on this website is for general informational purposes only and should not be taken as medical advice. Please contact your doctor or hearing specialist to learn what type of hearing solution is suitable for your specific needs. All products, features and indications are approved and available in the US but may not be in other countries. Please contact your local MED-EL office for information.

RONDO 3 CI Audio Processor

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RONDO 3
CI Audio Processor