English - United States
Our Mission

To overcome hearing loss as a barrier to communication and quality of life. We effectively yet gently restore hearing by offering a comprehensive set of intact-skin hearing implant solutions. We thus provide the best benefit to individuals with a hearing loss – today, tomorrow, worldwide.

MED-EL Careers

MED-EL Corporation, located in Research Triangle Park and headquartered in Austria, is a worldwide leader in hearing implant research and technology and is committed to designing and manufacturing advanced hearing systems. We offer competitive salaries, benefits, and relocation for qualified candidates. MED-EL Corporation is an equal opportunity employer.

We're growing! Check out our open positions below.

The Business Systems Manager  is responsible for the implementation and management of the Business Systems and Digital Services Department.  This includes, but is not limited to, the Enterprise Resource Planning (ERP) Systems which includes Microsoft Dynamics, CRM, and NAV, and proprietary company software applications.  The Manager will ensure that project teams have a full understanding of the requirements and the direction for Dynamics and NAV solutions.


Primary Responsibilities:

  • Oversee and manage the Digital Team (4-6 staff) in  planning, designing and the implementation of projects surrounding Company proprietary web based applications,  Dynamics and NAV centric solutions.
  • Develop and maintain project plans to drive results on new project initiatives. Ensure that tasks, deliverables, and schedule commitments are met. Provide effective reporting of milestone completions.
  • Collaborate with IT Department and end users on training, implementation, and business processes.

Position Qualifications:

  • Bachelor’s degree in Computer Science or related field
  • PMP or equivalent digital project management experience
  • 5+ years of experience in implementing ERP systems and prior IT project management experience in a healthcare environment is strongly preferred.
  • Departmental management experience
  • Strong written and verbal communication and presentation skills
  • Positive attitude, self-motivated and collaborative professional team spirit a must!

Primary Responsibilities:

  • Provide clinical/technical support services and training/continuing education on product/programming to cochlear implant & bone conduction programs & professionals in the designated region
  • Work closely with Regional Director, Surgical Account Managers, Clinical Account Managers, Consumer Engagement Managers, Customer Service Representatives, etc. to meet the needs of hearing implant professionals and recipients
  • Attend/present at regional, national and international events
  • Assist with research studies/US clinical trials as needed

Position Qualifications:

  • Master's degree in Audiology, Doctor of Audiology degree or its equivalent from an ASHA accredited university
  • ASHA Certificate of Clinical Competence in Audiology (CCC-A)
  • Experience with cochlear implants and bone conduction technologies
  • Experience with MED-EL cochlear implants a plus
  • Strong written and verbal communication and presentation skills
  • Should be located in or willing to relocate near a major airport or travel access point in the West Region, preferably Northern California
  • Positive attitude, self-motivated and collaborative team spirit a must!

Interested in joining MED-EL? 

Please submit cover letter and current resume’ to hr.us@medel.com and please reference the position you are applying for in the subject line.

If you require assistance applying for one of the positions with MED-EL stated above because you are unable to submit your resume electronically, please call 888-633-3524.

Tyler

 

My WHY is driven by my passion to implement and maintain the systems that enable our users to create, support and innovate upon the technologies that have improved patients lives in an infinitely meaningful way.

 

Tyler, IT Technician

Joanne

 

I love my job because the equipment I send out to our patients are not just arbitrary parts and pieces but rather the means to create the gift of sound, something that is taken for granted. I’m blessed to a be a part of the MED-EL team and help make the gift of sound possible for our patients.

Joanne, Senior Order Fulfillment Specialist

Kiasha

 

Navigating the insurance landscape is one more burden for those on their hearing journey. I get to fight for them everyday in order to give them financial peace of mind. It’s not always pretty, but it's worth it when I hear the sigh of relief when telling our device users, “Your claim has been cleared."

Kiasha, Sr. Accounts Receivable Specialist