SONNET 2
CI and EAS Audio Processor
These support guides will help you handle and care for the SONNET 2 & SONNET 2 EAS Audio Processor.
Indicator Lights
Confirmation
Status
FineTuner Echo command has been successfully received.
Program Change
Status
Program 1 is selected.
Status
Program 2 is selected.
Status
Program 3 is selected.
Status
Program 4 is selected.
Status
Status
If the optional status light has been activated: SONNET 2 is initialized and working.
Warning Patterns
Status
Batteries are empty.
Solution
Change the batteries.
Status
Either minimum or maximum volume or audio sensitivity has been reached.
Solution
Adjust volume or sensitivity if necessary.
Error Patterns
Problem
Temporary error or electronic malfunction.
Solution
1. Turn processor off.
2. Turn processor back on.
Status
The setting you selected has not yet been programmed, or there has been a program malfunction.
Solution
Select another setting.
Status
Temporary error or electronic malfunction.
Solution
1. Turn processor off.
2. Turn processor back on.
Status
Programming failure, temporary error, or electronic malfunction.
Solution
1. Turn processor off.
2. Turn processor back on.
DL-Coil Indicator Light
Confirmation
Status
The DL-Coil, DL-Coil cable, and SONNET 2 are working; your SONNET 2 and implant are successfully connected (applicable to SYNCHRONY, CONCERTO, MED-EL CONCERT, SONATA, and PULSAR implants).
Status
The DL-Coil, DL-Coil Cable, and SONNET 2 are working (applicable to C40+ and C40 implants).
No Light Signal
Status
Your audio processor isn’t working.
Solution
1. Change the batteries. If that doesn’t solve the problem, go to 2.
2. Replace the DL-Coil cable. Still need help? We're here to help! Call us at 1-888-633-3524 or email us at customerservice.us@medel.com.
Status
The indicator light has been deactivated by your audiologist.
Solution
Contact your audiologist.
Warning
Status
The DL-Coil and implant are disconnected.
Solution
Position the DL-Coil over the implant.
Status
SONNET 2 is in monitoring mode.
Solution
Switch SONNET 2 off and on again.
Status
The DL-Coil is positioned over the wrong implant.
Solution
Position the DL-Coil over the correct implant.
Status
The DL-Coil cable is defective. If the DL-Coil cable fails, the DL-Coil will automatically power off after 5 minutes.
Solution
1. Replace the DL-Coil cable.
2. Reposition the DL-Coil over the implant.
3. Switch your SONNET 2 off.
4. Switch your SONNET 2 back on.
Status
The DL-Coil has powered off.
Solution
1. Reposition the DL-Coil over the implant.
2. Switch your SONNET 2 off.
3. Switch your SONNET 2 back on.
Status
The DL-Coil cable is defective.
Solution
Replace the DL-Coil cable.
Refer to your user manual for more information.
