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Frequently Asked Questions

Find the answers to common questions about our hearing implants and devices.

Frequently Asked Questions

General Questions

Find answers to general questions about hearing loss and hearing implants.

Hearing Implant Systems

Want to know more about one of our hearing implant solutions? Click on an implant system below for more information.

Audio Processors

Have a question about one of our audio processors? Just pick a device to find out more.

SONNET 3

SONNET 3

SONNET 3 EAS

SONNET 3 EAS

RONDO 3

RONDO 3

SAMBA 2

SAMBA 2

ADHEAR

ADHEAR

SONNET 2

SONNET 2

SONNET 2 EAS

SONNET 2 EAS

RONDO 2

RONDO 2

SONNET

SONNET

SONNET EAS

SONNET EAS

SAMBA

SAMBA

RONDO

RONDO

OPUS 2

OPUS 2

Accessories

Have a question about one of our accessories? Just pick a device to find out more.

AudioStream

AudioStream

AudioStream Adapter

AudioStream Adapter

Do you still need help?

About MED-EL

We’re the world’s leading hearing implant company, on a mission to help people with hearing loss experience the joy of sound.

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Our Products

Audio Processors
RONDO 3
SONNET 3
SAMBA 2
ADHEAR

Hearing Solutions
Cochlear Implant
Bone Conduction Hearing Aid
Bone Conduction Implant
Product Reliability Data

Connectivity Options
Product Support
Important Safety Information
MRI Guidelines

About Hearing Loss

Online Hearing Test
Audiogram Test
Types of Hearing Loss
How Does Hearing Work
Bimodal Hearing
Single-Sided Deafness

All About Cochlear Implants

Pros & Cons of Cochlear Implants
Find a Cochlear Implant Clinic Near You
What Does a Cochlear Implant Sound Like?
Cochlear Implants and MRI
Can I Enjoy Music With a Cochlear Implant?
Children's Cochlear Implants

Our Network

Hearpeers Community

Get in Touch

Career Opportunities
Contact Us

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The content on this website is for general informational purposes only and should not be taken as medical advice. Please contact your doctor or hearing specialist to learn what type of hearing solution is suitable for your specific needs. All products, features and indications are approved and available in the US but may not be in other countries. Please contact your local MED-EL office for information.