If you encounter any minor technical problems, carefully follow these steps to identify possible causes and solutions:
Check the polarity of the battery. The flat side (+) must be on top.
Replace the battery with a brand new one.
Check the audio processor for dirt or signs of damage. Gently clean any processor parts that are dirty and wipe dry any parts that are wet. If any parts appear damaged, contact your MED-EL representative.
Read detailed information on troubleshooting in your SAMBA User Manual.
Still need help? We're here to help!
Call us at 1-888-633-3524 or email us at firstname.lastname@example.org.
Refer to your user manual for more information.