Welcome to MED-EL Middle East Clinical Support Department

Enas furthered her education by earning an MSc in Language and Communication Impairment in Children from the University of Sheffield, UK. With over 17 years of hands-on experience in the UAE, she has been dedicated to providing personalized care and flexible learning approaches, guiding and supporting her patients with compassion and encouragement.

A trained Auditory Verbal Therapist, Enas specializes in working with children who use hearing devices, adopting a family-centered approach. She has a deep passion for working with children, recognizing each child as a unique gift. In addition to her clinical work, Enas supports other therapists in providing rehabilitation for children with hearing devices across various facilities and hospitals in the UAE and the broader Middle East. She is also actively involved in training other professionals, presenting at workshops and conferences. 

Enas is a Hanen Certified Trainer and is bilingual, offering therapy sessions in both English and Arabic. Recently appointed as the Regional Rehabilitation Manager, she is eagerly looking forward to embracing future challenges with enthusiasm.

She earned her Bachelor’s degree in Medical Audiology Sciences from the American University of Beirut in Lebanon and completed her Master’s in Audiology at the University of Southampton in the UK.

Her professional journey includes practical training in Lebanon, followed by roles with the UK NHS and research in Southampton, and three years of clinical experience in Malta, where she is also a licensed Audiologist.

Jana has worked with children and adults from various backgrounds, which has equipped her with a deep understanding of the unique needs of people.

Her commitment to individualized patient care ensures that each patient receives tailored, high-quality audiological support.

Jana is bilingual, she speaks both English and Arabic.

Mai joined MED-EL Middle East in 2018 as a Patient & Clinic Coordinator. Recently, she got promoted to the post of Operations Manager in August 2022, and then promoted to an office Manager in June 2024 due to her continuous hard work and dedication.
Mai has a significant experience working in multiple places in Egypt and United Arab Emirates. Her scope of responsibilities included day-to-day clinical activities and liaise with patients and healthcare professionals. Mai has also been coordinating patient care plans, managing budgets, billing, appointing staff, and assigning tasks.

Mai has always been open to new challenges and achieved all the targets on time. With her passion, she is looking forward to always achieve higher goals and meet the best expectations.