SONNET 2
CI and EAS Audio Processor
These support guides will help you handle and care for the SONNET 2 & SONNET 2 EAS Audio Processor.
Indicator Light
Confirmation
![SONNET FineTuner Command Received](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-confirmation.jpg?auto=format&sfvrsn=3ba2c645_6)
Status
FineTuner Echo command has been successfully received.
Program Change
![SONNET Program 1](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-programchange-p1.jpg?auto=format&sfvrsn=2ea2c645_6)
Status
Program 1 is selected.
![SONNET Program 2](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-programchange-p2.jpg?auto=format&sfvrsn=c1a1c645_6)
Status
Program 2 is selected.
![SONNET Program 3](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-programchange-p3.jpg?auto=format&sfvrsn=f4a1c645_6)
Status
Program 3 is selected.
![SONNET Program 4](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-programchange-p4.jpg?auto=format&sfvrsn=e7a1c645_4)
Status
Program 4 is selected.
Status
![SONNET Status](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-status.jpg?auto=format&sfvrsn=9aa1c645_6)
Status
If the optional status light has been activated: SONNET 2 is initialized and working.
Error Pattern
![](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error1-small.jpg?auto=format&sfvrsn=b5dfcb43_3&ch=Width%2cDPR)
Problem
Temporary error or electronic malfunction
Solution
1. Switch SONNET 2 off.
2. Switch SONNET 2 on.
![](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error2-small.jpg?auto=format&sfvrsn=b4dfcb43_3&ch=Width%2cDPR)
Problem
The setting you selected has not yet been programmed, or there has been a programming failure.
Solution
Select another setting.
![](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error3-small.jpg?auto=format&sfvrsn=b1dfcb43_3&ch=Width%2cDPR)
Problem
Temporary error or electronic malfunction
Solution
1. Switch SONNET 2 off.
2. Switch SONNET 2 on.
![](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error4-small.jpg?auto=format&sfvrsn=b2dfcb43_3&ch=Width%2cDPR)
Problem
Electronic malfunction or programming failure
Solution
1. Switch SONNET 2 off.
2. Switch SONNET 2 on.
![](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error5-small.jpg?auto=format&sfvrsn=b3dfcb43_3&ch=Width%2cDPR)
Problem
Temporary error or electronic malfunction
Solution
1. Switch SONNET 2 off.
2. Switch SONNET 2 on.
Warning
![SONNET Empty Batteries](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-warning-1.jpg?auto=format&sfvrsn=6ba5c645_6)
Status
Batteries are empty.
Solution
Change the batteries.
![SONNET Minimum Or Maximum Reached](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-warning-2.jpg?auto=format&sfvrsn=1ea5c645_6)
Status
Either minimum or maximum volume or audio sensitivity has been reached
Solution
Adjust volume or sensitivity if necessary.
Flight Mode Confirmation Pattern
![error6 error6](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/error6.jpg?auto=format&sfvrsn=56b7cb43_2&ch=Width%2cDPR)
Status
Flight mode successfully activated
DL-Coil Indicator Light
Confirmation
![DL-Coil Confirmation DL-Coil Confirmation](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/r2-confirmation-1.jpg?auto=format&sfvrsn=98768945_0&ch=Width%2cDPR)
Status
The DL-Coil, DL-Coil cable, and SONNET 2 are working; your SONNET 2 and implant are successfully connected (applicable to SYNCHRONY, CONCERTO, SONATA, and PULSAR implants).
![SONNET FineTuner Command Received](https://sfc01.cdn.medel.com/images/default-source/pages/support/sonnet/so-confirmation.jpg?auto=format&sfvrsn=3ba2c645_6)
Status
The DL-Coil, DL-Coil Cable, and SONNET 2 are working (applicable to C40+ and C40 implants).
No Light Signal
![DL-Coil no light DL-Coil no light](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/r2-nolightsignal-1.jpg?auto=format&sfvrsn=33788945_0&ch=Width%2cDPR)
Problem
Your audio processor is not working.
Solution
1. Change the batteries. If that does not solve the problem, go to 2.
2. Replace the DL-Coil cable. If that does not solve the problem, contact your CI center for assistance
Problem
The indicator light has been deactivated by your audiologist.
Solution
Contact your audiologist.
Warning
![DL-Coil Warning DL-Coil Warning](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/r2-warning-1.jpg?auto=format&sfvrsn=26788945_0&ch=Width%2cDPR)
Problem
The DL-Coil and implant are disconnected.
Solution
Position the DL-Coil over the implant.
Problem
SONNET 2 is in microphone monitoring mode.
Solution
Switch SONNET 2 off and on again.
Problem
The DL-Coil is positioned over the wrong implant.
Solution
Position the DL-Coil over the correct implant.
Problem
The DL-Coil cable is defective. If the DL-Coil cable fails, the DL-Coil will automatically power off after 5 minutes.
Solution
1. Replace the DL-Coil cable.
2. Reposition the DL-Coil over the implant.
3. Switch your SONNET 2 off.
4. Switch your SONNET 2 back on.
![DL-Coil powered off DL-Coil powered off](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/r2-warning-2.jpg?auto=format&sfvrsn=eb6a8945_0&ch=Width%2cDPR)
Problem
The DL-Coil has powered off.
Solution
1. Reposition the DL-Coil over the implant.
2. Switch your SONNET 2 off.
3. Switch your SONNET 2 back on.
![DL-Coil cable is defective DL-Coil cable is defective](https://sfc02.cdn.medel.com/images/librariesprovider3/support/product-support/sonnet-2/the-dl-coil-cable-is-defective.jpg?auto=format&sfvrsn=a6968945_0&ch=Width%2cDPR)
Random signals
Problem
The DL-Coil cable is defective.
Solution
Replace the DL-Coil cable.
![Book-Icon Book-Icon](https://sfc01.cdn.medel.com/images/default-source/Pages/support/sonnet/book-icon.png?auto=format&sfvrsn=d1115445_2)
Refer to your user manual for more information.