These support guides will help you handle and care for the RONDO 2 Audio Processor.
Link Monitoring Function
Status Audio processor and implant are successfully connected (applicable to SYNCHRONY, CONCERTO, SONATA and PULSAR implants).
Status Audio processor is working correctly (applicable to C40+ and C40 implants).
No Light Signal
Problem Your audio processor is not working. Solution Fully charge audio processor. If that does not solve the problem, contact your CI center for assistance.
Problem The indicator light has been deactivated by your audiologist. Solution Contact your audiologist.
Problem Audio processor is not connected to the implant. Solution Position audio processor correctly over the implant. Make sure to use the correct magnet.
Problem Audio processor is positioned over the incorrect implant. Solution Position audio processor over the correct implant.
Problem Audio processor has powered off while connected to the Mini Battery Pack. Solution Switch Mini Battery Pack off and on. Reposition over the implant. Note: This applies only when using the Mini Battery Pack to power the audio processor.
The content on this website is for general informational purposes only and should not be taken as medical advice. Please contact your doctor or hearing specialist to learn what type of hearing solution is suitable for your specific needs. All products, features and indications are approved and available in Canada but may not be in other countries. Please contact your local MED-EL office for information.
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