Service and Support

MED-EL hearing implant solutions are used by people all over the world to gain daily access to a rich world of sound. MED-EL knows that fast and efficient support is as important to you as your hearing. For this reason, we have established a fast and efficient service organisation.

Many of your questions may be answered in the list of Frequently Asked Questions. Additionally, many questions are often best answered by other users of MED-EL products. The HearPeers forum was created for this reason.

For more specific inquiries or to be put in touch with your local MED-EL support team, please see the list of MED-EL offices worldwide.

For general contact information, please fill out the following contact form:

First name*
Last name*
ZIP/Postal code
E-mail address*
Phone number
Have you consulted an audiology clinic? YES NO
If so, where? Name of the clinic, city, country.
Name of the physician?
Would you like more information about MED-EL Hearing Implant Systems?

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